Question 1

What is Fullstory used for?

Accepted Answer

Fullstory is an session recording tool that enables users to better understand how users are interacting with their website or app.

Question 2

Is it hard to set up Fullstory?

Accepted Answer

Difficulty can vary based on the complexity of your tech stack and user interface. Many users choose to simplify implementation by sending data through secure session recording integration tools like  RudderStack.

Question 3

How much does it cost to integrate Fullstory with RudderStack?

Accepted Answer

Pricing for Fullstory can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See  RudderStack's pricing.

Question 4

What is FullStory software?

Accepted Answer

FullStory is a popular customer experience and analytics tool that allows you to track your users’ product journey and improve their overall experience. It allows you to monitor and optimize the performance of your product features by tracking your customer’s in-app activity.

Question 5

How does FullStory work?

Accepted Answer

FullStory captures relevant metrics such as page views, mouse movements, as well as clicks that the visitors or customers make on your website or product. With these metrics, FullStory identifies the product features that can be marketed more aggressively, and which features need more attention and improvement. In order to use FullStory, you need to install its JavaScript snippet on all the pages where you want to capture customer engagement.

Question 6

What are clips in FullStory?

Accepted Answer

In FullStory, when you search for multiple events occurring in separate occasions (e.g. clicked, visited a page and clicked on a link, etc.) the activity results will be displayed in a clip rather than a single session. This clip contains information of the time around the event where you are able to track the user activity a few seconds before and after the matching event.

Fullstory Integration

Fullstory Integration

Use the Fullstory integration with popular sources