What is Help Scout used for?

Help Scout is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers

Is it hard to set up Help Scout?

Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Help Scout through secure customer help desk integration tools like RudderStack.

How much does it cost to integrate Help Scout with RudderStack?

Pricing for Help Scout can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

Help Scout is an online help desk tool that helps small businesses and teams manage customer relationships using personalized emails. There are no ticket numbers, case numbers, or impersonal templates to manage.

Help Scout Integration

DestinationEvent StreamComing Soon

With RudderStack, you can seamlessly send your event data from a variety of data sources to Help Scout. All you need to do is configure Help Scout as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Help Scout in real-time.

By Integrating Help Scout with RudderStack, you can:

Get all your event data across multiple sources to Help Scout without having to manually instrument the integration
Skip development process and save time for other important technical issues
Reduce duplicate capture of event tracking code on your site

Use the Help Scout integration with other popular sources

.NET SDK

RudderStack SDKs

AMP Analytics SDK

RudderStack SDKs

About Help Scout

Help Scout is a cloud-based helpdesk management solution that helps businesses manage their customer relationships. It is built with a look and feel of a personal email and does not include ticket numbers or case numbers. Help Scout allows businesses to create shared inboxes to manage support requests and get collaboration features to deliver constant customer support.